"Why we choose Mark Evans... Understanding and thoroughness - talking with Mark on the phone for an hour on Saturday gave me comfort that Mark knew his stuff, he would treat this job with meticulous detail, and he had the experience and expertise to do the inspection properly and thoroughly, with no conflict of interest since he does not provide the repair itself. Promptness - given the circumstances, we needed someone who would respond quickly and have availability. Reasonable cost - Mark was not the cheapest cost-wise, but not the most expensive either.”